This app needs to be fixed

It is very surprising a security company with an app with a 2 star rating does not fix its problems for its clients that pay them a lot of money every month. I can not view recorded videos from my iPhone 6. I have to email the video to myself then open it up through my email to watch a video clip. This app does shut off randomly too. It also does not save my user name when I check the box to save this so I have to type in my user name every time I open it. I am shocked ADT hasnt made this app better and fix its problems and address the dissatisfaction of its users.

Jjm_2323! about ADT Pulse ®, v7.4.3