Doesnt always work!!

Half of the time the app works well letting me disarm and arm from my phone, however the other half which is to much... The app either logs me off like Ive never had the app and I have to start all over or it has an unknown status and will not allow me to do anything on the app including alarming, disarming, or even viewing from my cameras...GRRRR So very frustrating as a pay a lot for your system I cant even use properly.....please fix immediately!!!!

Carmacpink about ADT Pulse ®, v7.4.2