This app is a disgrace

Lets start with the thermostat dial: half the time it fails to work and thats after youve spent 10 minutes trying to swipe it just right with your finger so that it doesnt do something else unintentionally. Then lets talk about features that take multiple touches to accomplish that should just take 1. Try unlocking your door or changing your thermostat. You need to scroll down, then you need to press to get into another screen and then you can finally press something that does something - if it actually works. Older versions of this app were more user friendly. They must have 10 year olds designing their apps without testing the user experience.

Adtcustmer196987 about ADT Pulse ®, v7.4.1