Only works sometimes

Seriously needs work. When Im upstairs and I think I hear one of the sensors go off-Ill check the app to see if any of the sensors have gone off and itll tell me the last activity was yesterday morn for example. Which is totally wrong. I cant rely on this app to give me up to date info when its most needed. Ive called help desk and they just tell me to delete and reload the app. Thats not a good enough solution.

Pang888 about ADT Pulse ®, v6.15.1.106